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How MediConnect works

A clear path from finding care to meeting your doctor.

MediConnect supports planned online consultations. Every booking is revalidated against current eligibility and availability so you always get accurate information.

Step by step

The consultation process

From discovery to diagnosis, here's exactly what to expect.

  1. 01
    Discover approved doctors
    Search the public directory by name, specialty, language, visit type, gender, or availability. Only doctors who are approved, accepting patients, and have verified credentials are shown.
  2. 02
    Create and verify your account
    Patient registration requires email verification. Your chosen doctor and time remain saved while you confirm access to your account.
  3. 03
    Complete identity verification
    Before paying for an appointment, your patient profile must have an approved identity submission. If approval is pending, your booking selection remains available.
  4. 04
    Review and pay securely
    Review the final LKR total, reserve the slot for checkout, and pay through PayHere. The appointment is confirmed only after payment is verified.
  5. 05
    Attend your consultation online
    Once payment is verified, use your patient workspace to join the secure video consultation and access all appointment communications.

Complete your booking securely

After finding your doctor, our guided flow walks you through each step to confirm your appointment and prepare for your consultation.

  1. 01

    Review Summary

    After confirming, review your appointment summary including doctor details and consultation fee.

  2. 02

    Reserve Your Time

    Your selected appointment time is held for 15 minutes while checkout is active.

  3. 03

    Pay and Confirm

    Pay the final total through PayHere. MediConnect confirms the appointment after the backend verifies payment.

  4. 04

    Join Consultation

    At the scheduled time, join the secure video room directly from your patient dashboard.

Paid Appointment

Confirmed

Dr. Priya Wijesinghe

General Medicine · Video

DateThursday, Sep 4
Time10:00 AM – 10:30 AM
TypeVideo Consultation
Identity verified
Confirmation email sent
Secure video link ready

Support

Frequently Asked Questions

Find answers to the most common questions about using MediConnect to book trusted doctors.

Ready to find a doctor?

Browse our directory of approved specialists and book a secure online consultation today.